General BusinessContent Creator

Business model canvas: nine blocks, each with an assumption to test

A business model canvas is a one-page map of how an organisation creates, delivers and captures value, split into nine blocks from customer segments to cost structure. Its usefulness depends on each block holding a specific entry and on at least one assumption per block that you could check, because a canvas full of confident labels describes intentions rather than a model.

Section outline

The nine blocks, in the order to fill them

  1. Customer segments

    The distinct groups you serve, each one named, reachable and different from the others. Pick one priority segment for the next year, and say which others you are deliberately not serving yet.

    60 words
  2. Value propositions

    What each segment gets that a substitute does not give: the job they want done, the pain you remove or the gain you create. Write it in the customer's terms, not as a list of features.

    70 words
  3. Channels

    How the offer reaches each segment, and how it is delivered and supported after the sale. A channel that no segment actually uses belongs on the list of ideas, not the canvas.

    50 words
  4. Customer relationships

    The kind of contact you keep with each segment, such as self-service, a named contact or a user community, matched to what that segment expects.

    50 words
  5. Revenue streams

    How money comes in from each segment: a one-off sale, a subscription, a usage charge or a licence. Name the price logic and the party who pays.

    60 words
  6. Key resources

    The people, equipment, data, licences and funding the model cannot run without. Mark the ones you do not yet have.

    50 words
  7. Key activities

    The few things the organisation must do well every week for the model to work. If an activity could be outsourced without harm, it is probably a partnership, not a key activity.

    50 words
  8. Key partnerships

    The suppliers and partners whose failure would break the model, and what you rely on each one for.

    50 words
  9. Cost structure

    The main costs, marked as fixed or variable, and which of them rise as volume grows. Mark each figure as estimated or actual, and have an accountant check any figure you will rely on for financing or pricing.

    60 words

Total: 500 words

Quality checklist

Test the canvas before it guides a decision

  • Each block holds a specific entry, not a category label such as businesses or quality.
  • Every segment has at least one value proposition and one channel that reaches it.
  • Each revenue stream names the price logic and the party who pays for it.
  • Each cost is marked as fixed or variable and as estimated or actual.
  • Each block carries one assumption that could be tested within a month.
  • The canvas has a date and a named author, so a later version can be compared with it.
  • Anyone who relies on the revenue or cost blocks for pricing or financing has had them checked by someone with accounting knowledge.
Mistakes to avoid

Where canvases mislead their authors

Treating the canvas as a finished plan

A canvas records a current hypothesis. Use it to choose the next assumption to test, and do not present it as proof that the model works.

Writing features where the value should be

A feature is what you build. The value is what the customer gets from it. Write the value in the customer's terms, such as hours saved in a week, and check that customers recognise it.

Calling a whole market a segment

All small businesses is a market. A segment is a group you can name, reach and serve in a particular way. Narrow the segment until the channel and the value proposition become specific.

Filling the cost block with unsourced guesses

A cost you cannot source is still useful if you label it as an estimate and name the person who will check it. An unlabelled guess reads as a fact in the next review.

Share the finished page

Share the canvas with the people who own each block

Team link

Share the canvas by team link with the people who own each block, so they can review their part before the next revision. Keep the date and version visible at the top of the page.

Public link

A public canvas can explain the model to partners or a grant reviewer. Remove the cost and pricing blocks first when they are commercially sensitive, and publish the version you intend to stand behind.

HTML download

Download a dated HTML copy each time the canvas changes in a material way. Keeping the old copies shows which assumptions were replaced and when, which a single current page cannot show.

Frequently asked questions

Is there a free business model canvas template?

Free templates are common, and a grid of nine boxes is easy to draw yourself. The work is in the entries. Start with one customer segment, write its value proposition and channel, then fill the other blocks around that one segment.

What is the difference between a business model canvas and a lean canvas?

Both are one-page frameworks. The business model canvas has nine blocks and suits an existing or planned business. A lean canvas swaps several blocks for problem, solution, key metrics and unfair advantage, which suits an early idea that is still testing whether a problem is worth solving.

Can I make a business model canvas in PowerPoint or as a PDF?

Neither file type is produced. The result is one HTML page that Content Creator generates from the nine blocks and the details you enter, shared by link or saved as an HTML file.

Does the canvas need financial projections?

The canvas describes the model in words and does not replace projections. If a lender or investor needs figures, build them separately with an accountant, and do not treat the revenue and cost blocks as a forecast.

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How to build it

  1. Follow the eight-step wizard: type, assets and description, images, branding, contact and call to action, Atty Suggestions, blueprint, and generate. Atty generates one HTML page in the background. Review it, then publish and share the page link or download the HTML file.

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