Ordered Stops
Connected to the same project, people, permissions, and AI context.
Put the stops in the order you want, share the route with your team and open it as Google Maps directions. Mark each stop done as you go.
Connected to the same project, people, permissions, and AI context.
Connected to the same project, people, permissions, and AI context.
Connected to the same project, people, permissions, and AI context.
Connected to the same project, people, permissions, and AI context.
Connected to the same project, people, permissions, and AI context.
A delivery route planner puts a set of stops in the order you choose, so a driver or technician knows what comes next. You add each address, drag the stops into sequence and open the whole route in Google Maps as directions. The Routes app keeps the order you set: it does not calculate the fastest sequence, track vehicles or dispatch a fleet.
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| Job | App | What it does here |
|---|---|---|
| Enter each stop | Routes | Add each address with autocomplete and give the stop a name the driver will recognize. Link the route to a customer when the run serves one, so the route shows whom it is for and the visit is easy to find later. |
| Order the stops by hand | Routes | Drag the stops into the sequence you plan to drive. Nothing is reordered for you, so check the order again after a late stop joins the route, because the new stop lands where you put it. |
| Open the directions | Routes | Open the whole route, or a single stop, as Google Maps directions in the order you set. The directions come from Google Maps, so check them against closures and road works before the driver leaves. |
| Assign and schedule | Routes | Assign the route to one or more people and set a due date or a recurrence on the route card. A recurring run repeats with its stops as they were written, so review the stop list before each repeat. |
| Mark each visit done | Routes | Check a stop done when the visit is finished, and the route records when it was completed. Leave a stop open when the visit did not happen, and explain why in the route description. |
| Share a link outside the team | Routes | Create a share link when someone outside the workspace needs to see the route. Share it only when the stop names and the route description are fine for that person to read. |
The dispatcher creates one route for each technician, lists the visits and orders the stops by judgment about the area. Each route is assigned before the first van leaves the yard, so every technician starts the day with a complete list.
RoutesA customer calls to move a visit to the afternoon. The dispatcher adds the stop, drags it to the place it fits in the sequence and reopens the directions before the technician sets off, so the new order is the one they follow.
RoutesThe technician opens the Google Maps link for the whole route on a phone and follows the stops in order. After any change to the stops, the technician reopens the directions, because the link only reflects the stops as they stood when it was opened.
RoutesAfter each visit the technician checks the stop done, and the route records the time it was completed. A stop still open at the end of the day is a visible prompt to call the customer before the next visit.
RoutesThe office reads which stops are still open and why. Each reason goes into the route description, so the next run starts from what actually happened on the road. The office then decides whether each visit is rebooked.
A standing weekly route to the same customers repeats through its recurrence. Before the repeat, the dispatcher checks the stop list against any changes the customers asked for, because the repeat uses the stops as they were written.
RoutesDecide which pickup and recipient details a courier needs before a delivery becomes a stop.
Decide the date, time and place of a catering drop-off before it goes onto a route.
Decide the location and symptom a technician needs before a repair visit is added as a stop.
Decide the steps a new driver or technician learns at each stop before they run a route alone.
Routes keeps the sequence you set and does not calculate a faster one. Ask a dispatcher or driver to check the order against traffic and opening hours before the route is published to the team.
Directions are built from the stops at the moment you open them. If a stop moves or a new one is added later, the link the driver already has is out of date, so ask the driver to reopen the directions before setting off.
A route is one run through several places. Put unrelated errands on separate routes, so each person knows which list is theirs and which visits are already done. Give each route a specific title, so the list on a phone makes sense at a glance.
Feature evidence: the route editor, the route detail view, the route card and the Atty route tools. Atty can draft a route from stops you give it and mark a stop done, and each change waits for your approval.
No. You set the stop order by dragging stops, and nothing is reordered for you. If you need the shortest sequence calculated across many stops, use a tool built for route optimization.
It holds a multi-stop run in the order you set and opens it as Google Maps directions. It does not check vehicle size, load, opening times or traffic when it builds the run.
No. Routes does not track drivers live and does not dispatch fleets. A stop is marked done when someone checks it off in the app.
Yes, through a share link. Share it only when the stop names and the route description are fine for that person to read.
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