Retail returns processing
A customer requested a return label, but your warehouse needs the exact weight and reason code. The courier form captures these fields, routing the request to your returns team who schedules a pickup without back-and-forth emails.
Office document dispatch
Your legal team needs to send original contracts overnight. The form includes a 'Requires Signature' checkbox and a field for the courier account number, ensuring the right service level is applied every time.
Product sample fulfillment
Sales reps often request sample kits for prospects. The form ties to your product catalog (via Attain OS Documents) so the picker knows exactly which items to include, and the shipping method is auto-suggested based on destination.