Employee suggestion box form: ask for the problem before the fix

An employee suggestion box form collects one idea at a time: the problem it solves, the team it affects, how much time or cost the problem takes, and the fix the employee has in mind. Ask for the problem before the solution, because that is what reviewers can compare across ideas. Decide before you share the form whether it will ask for a name, and do not call it anonymous until you have checked what it records.

Question bank

Questions that help reviewers compare ideas

What problem does this idea address?

One or two sentences, in plain words

Separates the problem from the fix. Two ideas that solve the same problem can then be grouped.

Which team or process does the problem affect?

Choose one from the list, then add detail if needed

Shows who has to agree to a change and who will notice its effect first.

How much time or cost does the problem take now?

None / Under 1 hour a week / 1 to 5 hours a week / More than 5 hours a week

Lets reviewers rank ideas by the size of the problem, not by how forcefully the suggestion is written.

How confident are you that the fix would work?

1 (not confident) to 5 (very confident)

Gives reviewers a sense of how much testing the idea needs before anyone commits to it.

Would you help test a change?

Yes / No / Maybe

Finds people willing to try a pilot before the team commits to a change.

Field blueprint

The fields the employee completes

FieldTypeRequiredWhy you ask it

Idea in one sentence

Short textRequired

A short title lets reviewers scan the list without opening every entry.

The problem it solves

What happens now, and what goes wrong because of it.

Long textRequired

Describes the problem in the employee's own words. Reviewers judge the problem first and the fix second.

Team or process affected

OperationsCustomer supportSales and marketingFinanceHuman resourcesProduct or engineeringFacilitiesOther
DropdownRequired

Tells reviewers who owns the process the idea would change.

Time or cost of the problem now

NoneUnder 1 hour a week1 to 5 hours a weekMore than 5 hours a week
Single choiceRequired

Shows how much the problem costs, so the team can compare it with other problems.

Your idea for a fix

Optional. The problem matters more than a perfect fix.

Long textOptional

The solution the employee has in mind. Reviewers may change it, so the goal behind it matters too.

Confidence in the fix (1 to 5)

RatingOptional

A rough sense of confidence from the person closest to the work. Treat it as one input, not a vote.

Your name

Optional. Leave it blank if you do not want to be contacted about the idea.

Short textOptional

Lets reviewers ask a follow-up question about the idea.

Email for a reply

Optional.

EmailOptional

Only needed if you want a reply.

Willing to help test the fix

I am willing to help test the fix
Multiple choiceOptional

Lets reviewers find volunteers for a pilot.

Try it

Preview the form the way an employee sees it

Preview · not a real form

What happens now, and what goes wrong because of it.

Time or cost of the problem now Required

Optional. The problem matters more than a perfect fix.

Confidence in the fix (1 to 5)

Optional. Leave it blank if you do not want to be contacted about the idea.

Optional.

Willing to help test the fix
Read the results

How to read the box without favoring the loudest idea

  1. Group by problem, not by author

    Two suggestions about the same slow approval step are one problem. Label them the same way in your own notes before you compare how much time each one costs.

  2. Weigh the problem before the fix

    A rare annoyance and a daily delay can arrive in the same week. Read the time or cost answers first, then the fixes for the top items only.

  3. Close the loop on every idea

    Tell the team which ideas were tried, parked, or declined, and why. A short monthly list shows people that their ideas were read.

Mistakes to avoid

Ways a suggestion box loses trust

Calling it anonymous before checking

Staff notice when a box that promised privacy records names. Check the form settings and who can open the grid before you describe the box as anonymous.

Collecting ideas and never answering

A box with no replies tells staff it is for show. Set a fixed review day and a reply window, even if the reply is that the idea has been parked.

Using the box for urgent problems

A safety problem or a concern about someone's conduct needs a direct route to a supervisor or an incident report. Submissions are processed on an hourly schedule, so the box is not an emergency channel.

Asking staff to rank each other's ideas

Voting on colleagues' suggestions turns the box into a popularity contest. Ask about the problem and the cost, not about the person who raised it.

Frequently asked questions

Can an employee suggestion box form be anonymous?

Only if the form does not ask for identity and you can explain what the team can see. Name and email capture are optional in Attain OS, but a form can still reveal who sent an idea through its wording, such as a detail only one person would know. Check the setup with HR before you use the word anonymous.

Is there an employee suggestion box form template I can download?

This page gives you the questions and fields, not a printable box or a downloadable file. Start with the problem-first fields above, and keep the list short enough that people finish it.

How often should we review the suggestions?

Pick a fixed review day, such as the first Monday of each month, and say so when you invite people to use the box. A set day is easier to trust than a faster review that happens at no fixed time.

Will the form notify us each time someone submits?

Not as each idea arrives. The form's creator is notified after the next hourly processing run, so plan the review around those runs rather than expecting a message per idea.

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How to build it

  1. Choose a category and a form type in the wizard. Answer three Atty Suggestions questions, then give the form a title. Atty builds the fields in the background. Edit the fields and ask Atty to refine them, then publish and share the /f/ link.

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