Introduction
Share where you are going and when. Your agency reviews the request and tells you what it needs next. This form does not take documents or payments.
A visa assistance request form records the traveler's contact details, the destination and the dates, so your agency can pass the request to the right person. It does not decide whether a trip needs a visa, and it cannot receive documents. Keep passport numbers, application numbers and card details out of the form, and send any document request through the process your agency already runs.
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Share where you are going and when. Your agency reviews the request and tells you what it needs next. This form does not take documents or payments.
Thank you. We have your request. Your agency will reply through the channel you chose. Please do not send passport numbers or card details by email or in this form.
Enter the country only. Your agency checks what that destination requires.
Count each person who needs their own record, not each person on the trip.
Ask questions here. Do not include passport or application numbers.
Passport numbers do not belong in a request record. Your agency collects document details through its own process, once it has a reason to.
Application numbers identify an account. Keep them out of the form and out of email, and follow the sharing route your agency gives you.
This form has no document upload, and scans sent through a general form are hard to control. Ask for documents only when your agency's process needs them, and send them that way.
The form does not take money, and bank or card details do not belong in a request record. Fees are settled through your agency's own process.
A request form is the wrong place for sensitive history. If a destination's process asks about it, your agency should explain that process directly and let the traveler answer in their own words.
Ask for it only when your agency's process needs it for a specific destination, and explain the reason in the form. This guide does not say which nationalities need which visas.
| Field | Type | Required | Why you ask it |
|---|---|---|---|
Full name as your agency records it | Short text | Required | Helps your agency find the client file for this request. Use the name your agency uses on bookings. |
Email address | Required | Where your agency sends its reply and the next steps for the request. | |
Phone numberInclude the country code. | Phone | Optional | Lets your agency call about timing. It is not a way to collect documents. |
Destination country | Short text | Required | The country the trip is to. Your agency checks that destination's requirements. This form does not. |
Number of travelers | Number | Required | Each traveler should have their own record, so the count shows how many records your agency opens. |
Planned departure date | Date | Optional | Helps your agency plan the timing. Processing times are checked by your agency, not by this form. |
Planned return date | Date | Optional | Shows how long the trip is, so your agency can check the dates it has been given. |
Trip typeTourism or visiting familyBusinessStudy or trainingOther | Single choice | Optional | Lets your agency send the request to the team that handles that kind of trip. Your agency sets these options. |
Has your agency sent a checklist for this destination?YesNo, not yet | Single choice | Optional | Shows whether the traveler has the list your agency sent, so the next step is clear. |
Notes for your agencyAsk questions here. Send documents only through the process your agency gives you. | Long text | Optional | Captures questions about the trip. Document and account numbers do not belong here. |
Preferred way to hear backEmailPhone call | Single choice | Optional | Sets the first reply route, so your agency does not call someone who prefers email. |
Only people trained on your destinations should review a request. The form records what the traveler asked for, and it does not decide what the traveler needs.
If your agency needs documents, send the traveler the list and the route your agency uses. Keep copies of documents out of the grid and out of the notes field.
The grid shows each submission, and CSV export covers any set you need to share internally. Processing runs on an hourly production schedule, so phone the traveler if a departure is near.
The answers help your agency route a request. Whether a trip needs a visa, and what the destination requires, comes from the official rules and your agency's own review.
Notes boxes end up holding passport pages, photos and account numbers. Say what documents you need and how to send them, and keep the box for questions.
A departure date means little without the destination country. Ask for the country first, then the dates.
Do not tell a traveler that their request will be approved. Describe the next step your agency takes, and leave outcomes to the official process.
No. The form collects your request and the details your agency needs to route it. It does not say whether a trip needs a visa, which documents a destination requires or how long a process takes. Check those with the official embassy or consulate and with your agency.
No. The form cannot receive uploads. Your agency will tell you how it wants documents shared, and that route is separate from the request.
Keep only the routing fields: name, contact, destination country, dates, number of travelers and trip type. A copy that also asks for passport or application numbers creates the record this form is built to avoid, so leave those lines out of any version you make.
No. Passport numbers do not belong in a first request, and a request form is not the right place to hold them. Collect them later, through the process your agency uses for documents.
Leave the field blank and let your agency take the answer on the call. The destination country is the minimum your agency needs to route the request, so ask for it even when the dates are open.
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