Trip AgencyForms

Hotel reservation form: a request your agency turns into a booking

A hotel reservation form gathers the stay dates, the number of guests and rooms, the room type and the arrival window your agency needs to ask a hotel for a room. The hotel and your agency confirm availability and the rate, so the form is a request rather than a confirmed stay. Ask for the lead guest's name and contact details, not card details or identity numbers.

Field blueprint

Fields for the stay, the rooms and the guests

FieldTypeRequiredWhy you ask it

Lead guest full name

Short textRequired

The name the hotel holds the room under. It should match the name the guest gives at check-in.

Check-in date

DateRequired

The first night of the stay. Hotels price by the night, so the dates set the whole request.

Check-out date

DateRequired

The day the guest leaves. Availability and rates are checked for each night between check-in and check-out.

Number of guests

NumberRequired

Sets occupancy, which decides the room type and bed arrangement the hotel offers.

Number of rooms

NumberRequired

Two adults sharing a room and two adults in separate rooms are different requests, even with the same guest count.

Room type

For an accessible room, name the feature you need, such as a step-free shower. Do not record a medical condition.

Single roomDouble or twinSuiteAccessible roomNo preference
Single choiceRequired

Sets the bed arrangement and room size the agency searches for.

Arrival window

Before 2 PM2 PM to 6 PMAfter 6 PMNot sure yet
Single choiceOptional

Tells the hotel when to expect the guest, so a late arrival can be planned for in advance.

Smoking preference

Non-smokingSmokingNo preference
Single choiceOptional

Hotels hold smoking and non-smoking rooms separately, so the preference narrows the search.

Area or neighborhood

For example: near the old town

Short textOptional

A broad area helps the agency choose hotels. A street address is not needed for the search.

Additional guests

Enter one name per line and note which room each guest shares.

Long textOptional

Lists the other guests by name when the stay has more than one room, so each room is tied to the right people.

Special requests

Leave identity numbers and diagnoses out of this field.

Long textOptional

Captures requests the hotel must see in writing, such as a crib, a late check-in note or a quiet room.

Contact email

EmailRequired

Where the agency sends the room options and any question about the rate or the dates.

Contact phone

Add the country code, such as +44 for the United Kingdom.

PhoneOptional

Lets the agency call the guest when the room type they chose is no longer available.

Try it

Preview the request as a guest will see it

Preview · not a real form
Room type Required

For an accessible room, name the feature you need, such as a step-free shower. Do not record a medical condition.

Arrival window
Smoking preference

Enter one name per line and note which room each guest shares.

Leave identity numbers and diagnoses out of this field.

Add the country code, such as +44 for the United Kingdom.

At a glance

How long a guest needs to fill in the request

13Fields
7Required fields
5Estimated time (minutes)

Estimate based on question types; actual completion time varies.

Words for the respondent

Set expectations before a guest asks for a room

Introduction

Tell us the dates, the number of guests and the room you need. Your agency checks the hotel for availability and sends you the options. A room is not final until you have confirmed it in writing.

Confirmation

Thank you. We have your request for the stay you entered. We will send the options within the reply window your agency gave you. Please do not send card details or identity numbers by email or in this form.

Check-out date

Use the day you leave the hotel, not the date of your last night.

Number of rooms

Count rooms, not guests. Two guests sharing one room count as one room.

Special requests

Name the need, for example a quiet room on a higher floor, and skip any diagnosis.

After a response arrives

Confirm the room before the guest relies on it

  1. Check the request against the hotel's answer

    Compare the stay dates, guest count and room count with the form before you reply to the hotel. A changed night changes the rate, so re-check the total each time the dates move.

  2. Send the confirmation and the terms in writing

    Send the guest the hotel's confirmation details and its cancellation terms in writing. Keep the copy in the trip file, with the date you sent it.

  3. Use the grid for records, and the phone for same-day changes

    A scheduled job handles stored submissions once an hour in production, and the creator is notified afterward. The grid keeps the full list, and CSV export is there for your booking log. For a change on the day of arrival, call the hotel directly rather than wait for a notice.

Frequently asked questions

Is there a free hotel reservation form template?

This guide describes the fields you need, not a downloadable file. You can build the request as an online form in Attain OS and share it by link, but the app does not produce a Word or PDF file.

Can the request list more than one room type?

Yes. Pick the main room type in the room-type field, then list any second type in the special requests field with the number of rooms for each. Note how many guests share each room, so the hotel sees how the group is split.

What is the difference between a hotel booking form and a hotel reservation form?

In everyday use the two terms mean the same thing. In this guide, the reservation form is the request your agency sends to a hotel, and the confirmation is what the hotel sends back. Use one name in your own system so staff do not mistake a request for a confirmed stay.

Can a guest pay for the room through this form?

No. The form does not take card details, and card numbers should not be recorded in a request. Ask the hotel for its own booking instructions and pass them to the guest in writing.

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More bookings in Trip Agency

How to build it

  1. Choose a category and a form type in the wizard. Answer three Atty Suggestions questions, then give the form a title. Atty builds the fields in the background. Edit the fields and ask Atty to refine them, then publish and share the /f/ link.

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