Q3 Progress: Traction, Learnings, and Next Steps
Executive Summary
We had a strong quarter with 15% MRR growth, a key enterprise deal closed, and our new feature launch driving 30% higher engagement. Churn held steady at 3.5%. Our focus on the mid-market segment is paying off.
Milestones & Wins
Shipped version 2.0 of our core product, reducing onboarding time by 40%. Hired a VP of Sales who has already built a pipeline of $2M. Customer NPS increased from 45 to 62.
Risks & Challenges
We're still dependent on a few large customers—diversifying revenue is top priority. Also, the hiring market for senior engineers remains tight, delaying our roadmap by a month. We've mitigated by contracting with a dev shop.
Let's schedule a call next week to discuss the upcoming capital needs and strategic priorities.