Sample section
Sample section for a fictional consultancy, Tessel Works, proposing to a fictional catering client, Bramble and Nye. All names and details are invented.
Scope: included
We will review the three channels Bramble and Nye use to take bookings (phone, the website enquiry form and a shared spreadsheet) and map how each enquiry moves from first contact to a confirmed event. We will deliver a single enquiry-to-invoice process, a one-page checklist for the events team and a two-hour working session for the four people who take bookings.
Scope: excluded
We will not select, configure or migrate any booking software, and we will not negotiate supplier contracts. If the review shows that a tool is needed, we will write the requirements and leave the choice to you.
Client responsibilities
Bramble and Nye will name one decision-maker, provide the spreadsheet and the last twelve months of enquiries, and confirm each draft within five working days. If a review runs past that point, the timeline moves by the same number of days, and we will tell you the new dates in writing.