IT & Technical Support · Forms

Streamline Internal Bug Reports with Attain OS Forms

Replace scattered bug tracking with Attain OS Forms. Atty, your AI agent, drafts a polished bug report from your context—review, publish, and resolve faster.

When your CRM crashes mid-demo or the accounting module throws a calculation error, you need a fast, standardized way to report it. A messy email thread or a sticky note on a monitor won't cut it. That's where Attain OS Forms steps in—replacing the chaos of separate bug tracking tools with a single, built-in Internal Bug Report form.

Instead of juggling Jira, Trello, or Asana to log issues, you can create a focused bug report right inside Attain OS. And with Atty, your built-in AI agent, you don't start from scratch. Just describe the problem in plain language, and Atty drafts a detailed report using your project context. You review, tweak, and submit—all without leaving the OS.

Real-world scenarios

When to reach for a internal bug report

Sales team encounters a data sync error

A sales rep notices that new leads aren't appearing in the Customer Management app after a recent update. Instead of emailing IT with vague details, the rep opens the Internal Bug Report form, describes the issue, and Atty auto-populates fields like affected app, severity, and steps to reproduce. The IT team receives a complete report and starts debugging immediately.

Finance department flags an incorrect budget calculation

The Budgets app shows a negative balance for a project that should have surplus funds. The finance lead uses the form to report the bug, attaching relevant screenshots from the Doc Analysis tool. Atty drafts the technical description, ensuring no critical detail is missing. The bug gets assigned to the right developer without back-and-forth emails.

Remote worker reports a login failure on WhatsApp + Atty

A user can't access the Voice Assistant or WhatsApp + Atty features after a system update. They open the Internal Bug Report form on their phone, specify 'Authentication' as the category, and Atty fills in the environment details (browser, OS version). The IT team gets a precise report and rolls out a fix within hours.

With Atty

How Atty gets you to a near-finished draft faster

  1. 1
    Describe the bug in your own words

    Open Attain OS Forms and start a new Internal Bug Report. Type a sentence or two about what's broken—for example, 'The Calendar app doesn't load when I click on a date.' Atty instantly understands your context.

  2. 2
    Atty drafts a structured bug report

    Based on your description and the project context (e.g., which app you were using, recent changes), Atty generates a complete draft: bug title, affected component, steps to reproduce, expected vs actual behavior, severity, and any relevant notes. The draft is close to final, saving you minutes of form filling.

  3. 3
    Review, refine, and submit

    You review Atty's draft. Add a screenshot from Doc Analysis or adjust the severity level if needed. Once satisfied, you submit the report. It appears in the Smart Tickets app for the IT team, fully structured and ready for assignment.

  4. 4
    Track resolution without switching tools

    The IT team updates the ticket status within Attain OS. You receive a notification via The Feed when the bug is fixed. No need to check a separate ticketing system—everything lives in one OS.

Sample output

What you walk away with

A close-to-finished draft — not a blank page. Here's the kind of result the flow hands you, ready to review, tweak, and publish.

Internal Bug Report · form

Use this form to report any technical issues with Attain OS apps or features. Provide as much detail as possible to help our team resolve the bug quickly.

A short, descriptive name for the issue (e.g., 'Calendar not loading on date click').
Dashboard
Which app or feature is experiencing the bug?
Critical - System unusable
How severely does this bug impact your work?
List the exact steps that lead to the bug. Be specific (e.g., '1. Open Calendar app. 2. Click on any date. 3. Observe blank screen.').
What should happen when the steps are followed correctly?
What actually happens? Include error messages if any.
I will attach a screenshot from Doc Analysis
Check this box if you have visual evidence to attach after submission.
Key takeaways
  • Replace scattered bug tracking with a single, built-in Internal Bug Report form in Attain OS.
  • Atty drafts a complete, structured bug report from your plain-language description—saving time and ensuring accuracy.
  • All reports land in Smart Tickets for the IT team, with no need for external tools or integrations.
  • Review and refine Atty's draft before submitting; you remain in full control of what gets published.
FAQ

Frequently asked questions

Can I edit a bug report after it's submitted?

Yes. Once submitted, the report becomes a Smart Ticket. You or the IT team can update it with new information, attach additional screenshots via Doc Analysis, or change the severity. All changes are tracked in the ticket's history.

Will Atty automatically create bug reports from my voice commands?

Atty is available via Voice Assistant and can help you draft a bug report through conversation. However, you must review and submit the final report manually. Atty doesn't submit anything automatically—you're always in control.

Is there a limit to how many bug reports I can create?

No limit. You can submit as many bug reports as you need. Each report is stored in Smart Tickets and can be searched, filtered, and prioritized by the IT team.

How does the IT team get notified of my report?

After you submit the report, it appears instantly in the Smart Tickets app. The team can view it on their Dashboard or receive a notification via The Feed. No separate email or Slack message required.

Attain OS BETA