Handle warranty claims faster with Attain OS. Atty drafts your form from context. Review, publish, and resolve defects without spreadsheets or email chains.
A customer calls in frustrated — their new gadget stopped working after two weeks. You need to log the warranty claim, collect proof of purchase, and route it to the right team. Without a system, this turns into a game of email tag and lost PDFs.
With Attain OS, you open the Warranty Claim form, tell Atty the basics, and let it draft a complete submission. You review, add any missing details, and publish. The claim lands in Customer Management and triggers a task for your support team. No spreadsheets, no third-party tools — just one OS that replaces them all.
A customer brings in a laptop that won't charge. Instead of filling out a paper form and manually typing into a CRM, you pull up the Warranty Claim form on Attain OS. Atty auto-fills the product model from your notes, and you snap a photo of the receipt with your phone. The claim is routed to the technician's task list instantly.
Your factory received a batch of refrigerators with faulty compressors. You need to submit dozens of warranty claims. With Attain OS, you create a single template claim, then duplicate it for each unit. Atty adjusts the serial numbers and dates from your list, saving hours of manual entry.
A customer's transmission failed under warranty. The service advisor uses Attain OS on a tablet in the bay. Atty drafts the claim using the vehicle VIN and service history from your Documents app. The form includes a field for the mechanic's diagnosis notes, and once submitted, it creates a follow-up task for the parts department.
Navigate to Forms in Attain OS and select the Warranty Claim template. Atty is already listening — just start describing the issue.
Say or type: 'Customer Jane Doe, phone 555-0199, bought a Model X blender on 2024-03-10, serial BZ-4821. Motor stopped working yesterday. Has receipt attached.' Atty parses this and fills the form fields.
Atty populates the form with customer info, product details, and a description. You review for accuracy, attach the receipt photo from your Notes or Documents, and mark the priority.
Click submit. The claim is saved as a record in Customer Management, a task is created for the warranty team in Tasks, and a notification appears in The Feed. No extra steps needed.
A close-to-finished draft — not a blank page. Here's the kind of result the flow hands you, ready to review, tweak, and publish.
Submit a claim for a defective product. Atty will help you fill this out from your description.
Yes. After submitting one claim, you can duplicate it in Forms and edit the serial numbers or dates. Atty can also help adjust fields from your notes.
Warranty dates are stored in the claim record and linked to the product in your Documents or Customer Management. You can set tasks to remind you of upcoming expirations.
Yes. The receipt field is optional. Atty will note that no receipt was provided, and your team can follow up via the task created.
When you publish the form, a task is automatically created in Tasks and assigned to the warranty team. The claim also appears in The Feed for visibility.
